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Frequently Asked Questions
Beacon's most frequently asked questions are listed below. If you have additional questions, we welcome you to reach out to us at info@beaconlight.co
What is Beacon Beacon is a wall-mounted smart device that helps disinfect your air and surfaces. It uses a specific wavelength of light called Far-UVC to disinfect up to 99.99% of viruses, bacteria, and mold. Unlike the UV light from the sun, Far-UVC is safe to be used in occupied spaces.
What is Beacon Beacon is a wall-mounted smart device that helps disinfect your air and surfaces. It uses a specific wavelength of light called Far-UVC to disinfect up to 99.99% of viruses, bacteria, and mold. Unlike the UV light from the sun, Far-UVC is safe to be used in occupied spaces.
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What is Beacon?Beacon is a wall-mounted smart device that helps disinfect your air and surfaces. It uses a specific wavelength of light called Far-UVC to disinfect up to 99.99% of viruses, bacteria, and mold. Unlike the UV light from the sun, Far-UVC is safe to be used in occupied spaces.
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What does Beacon disinfect?Beacon’s is capable of inactivating up to 99.99% of bacteria, pathogens, viruses (including COVID-19 and Influenza), and even mold.
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How is Beacon different from other UV devices?Beacon is among the next generation of UV disinfection products. It uses the Far-UVC wavelength of light, which is different from traditional UV lights used for hospital disinfection robots, phone cleaning products, or tanning beds. Studies have shown that traditional UV lights are harmful when exposed to humans. Unlike those lights, the Far-UVC is completely safe for human exposure.
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Who should use Beacon?Beacon is for anyone who wishes to limit germ spread in their space. It can be used in both home and business settings, and can be used around people (and pets) of all ages.
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How many Beacons does my space need?We generally recommend 1 Beacon for every 1,000 square feet.
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How is Beacon installed?Beacon is wall mounted. It comes with step-by-step installation instructions. Beacon does not require any hardwiring or installation support from an electrician. Beacon's team is available to support installation logistics, including location selection and proper positioning. If you need installation support, please contact us at info@beaconlight.co.
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How is Beacon operated?Beacon is app-operated (Apple iOS and Android). The app uses a customer's local WiFi network to connect to Beacon, allowing the customer to turn on/off the device and customize cleaning schedules. Beacon also has a physical on/off button for manual operations.
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What are the power requirements?There are no special power requirements. Beacon plugs into a standard 120V outlet.
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Are there any risks?Beacon's technology leverages the safe-for-human Far-UVC wavelength of light. Further, Beacon uses patented sensor technology that ensures adherence to the latest safety and regulatory standards. With proper installation and usage, Beacon is safe to use.
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What discounts does Beacon offer?Beacon offers discounts on high volume orders, as well as discounts for nonprofit organizations. For more information on pricing and discounts, contact us at sales@beaconlight.co.
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What is Beacon's expected lifetime?Beacon is expected to operate for up to 10,000 hours. Beacon offers a bulb replacement program, ensuring long-term, effective operations. For more information on product lifetime, bulb replacement, and logistics, please contact us at sales@beaconlight.co.
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What regulations does Beacon follow?Beacon is in compliance with the following regulations: EPA registered FCC Class A/B compliant Designed to be compliant with IES/ANSI RP-27.21-22 (TLV tolerance requirements) Member of the International Ultraviolet Association Uses UL listed components
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What is Beacon's warranty?Yes. Beacon offers a 1-year warranty. This limited warranty begins on the date of delivery. To receive warranty service, the purchaser must contact Beacon for problem determination and service procedures. The original dated bill of sale must be presented upon request as proof of purchase to Beacon. To begin your warranty claim, please contact info@beaconlight.co WARRANTY CONDITIONS 1. Beacon obligations are limited to the repair or, at its discretion, replacement of the product or the defective part. 2. Warranty repairs must be carried out by authorized Beacon service members. No reimbursements will be made for repairs carried out by anyone other than Beacon and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty. 3. This warranty covers none of the following: a) Repair or replacement of parts due to normal wear and tear. b) Cost relating to transport, removal or installation of the product. c) Misuse, including the failure to use this product for its normal purposes. d) Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation or any other cause beyond the control of Beacon. 4. This warranty is valid for any person who legally acquired possession of the product during the warranty period.
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